‘Spectacular!’: Town Administrator Garvin Aces Annual Merit Review Going ‘5’ for ‘5’

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Photo: Patrice Garvin, Belmont Town Administrator

Belmont Town Administrator Patrice Garvin received a “perfect” five out of a possible five cumulative score from the Belmont Select Board at her annual merit pay review on Monday, Sept 9.

“Spectacular!” said Kelli King, the town’s Human Resources Manager, after reading the results. The score is due to Garvin’s exceptional skills in finance, administration, staff development, and problem-solving, said King.

“Patrice is a patient yet courageous change agent who is creative, forward-looking, and resilient under pressure. Her integrity is unquestionable, and she quickly resolves mistakes when they occur. Her confidence in managing daily operations has allowed the Board to focus on strategic growth initiatives,” said Kelly, summerizing the Select Board’s comments. “Patrice’s ability to multitask, organize, and lead through change has been essential to Belmont’s continued success in areas of opportunity.”

King said Garvin “plays a key role in balancing challenges, changes, and investments in under-resourced departments. She navigates diverse opinions within the town diplomatically and remains insightful in her recommendations for progress and overall comments.” 

The one concern the Board has about Garvin’s performance is her ceaseless work ethic, which has the Select Board worried about “potential burnout.” But with a strong team surrounding her, “it is hoped that she can take more time to rest.” 

“Her tireless efforts have made the board more effective, and she continues to perform her duties at the highest level, and [it] is a privilege to work alongside her,” said King.

Select Board Chair Elizabeth Dionne added Monday that Garvin’s score, in particular, reflects her work justifying and helping the town pass this year’s Proposition 2 1/2 override.

“If that override had not passed, we would have decimated town institutions and services. The current status of the town very much owes itself to Patrice and her efforts, among many, many others, but Patrice was critical in that effort,” said Dionne.

“If the scale went to six [out of five], I would go to it,” said the Select Board’s Roy Epstein at Monday’s meeting.

Since Garvin has been a target of online criticism and social media attacks from residents, the Select Board reiterated its full support of the administrator, making clear to the public that she is executing its decisions and not acting independently. 

“I have seen Patrice at times express reservations or concerns about the course of action the Select Board decided to take,” said Board Chair Elizabeth Dionne, noting the Board’s decision to end Civil Service at the Police Department. “We asked her to do it. She did it anyway, without complaint and without ever suggesting or even hinting that she was concerned about the timing.”

Thanking the Select Board, Garvin noted that while “it’s a tough job sometimes” … “[c]learly, your support gets me through difficult evenings”, including the contentious meeting with the Council on Aging that took place one hour earlier on the organization of the new Human Services Department.

“I want the community to understand that my dedication to the position in the community is evident in the work I do with the staff I lead. If anything, I can’t do any of it without the staff that’s in place and without the volunteers. That is a team effort,” she said.

“I’ve always put my heart and soul into everything I’ve done. It’s been a privilege working here,” said Garvin. 

Dionne said budget constraints limited Garvin’s merit increase to two percent, which upped her annual salary by an estimated $216,800. The Board did provide a sweetener with a change to her contract to provide a two-to-one match for deferred compensation up to $10,000, whereas for every $100 Garvin contributes to a compensation plan, the town will contribute $200.

“And to be clear, even if she reaches the $10,000 [ceiling], she is still below market when we look at comparables for other towns,” said Dionne.

For comparison, the annual salaries for town managers/administrators in nearby communities:

  • Arlington’s Sanford Pooler received $188,583 in 2022;
  • Lexington’s James Malloy took home $238,142 in 2023;
  • Winchester’s Beth Rudolph made $215,995 when she was hired in 2023.
  • Concord’s Kerry Lafleur received $246,671 in 2023.
  • Burlington’s Paul Sagarino Jr. received $243,834 in 2023.

Town, Select Board Proposing Major Change To Town Meeting Calendar For ’25

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Photo: Belmont annual Town Meeting will be a May event

In a move away from a more than decade long practice, the town administrator and Belmont Select Board are recommending “stream lining” the annual Town Meeting from two freestanding “segments” held in May and June into a single meeting on consecutive Monday and Wednesday nights beginning the first week of May and running straight though until all articles and citizen petitions have been acted on.

“What we’re looking to do is condense Town Meeting,” said Patrice Garvin, Belmont’s Town Administrator, as she was presenting to the Select Board the town-wide “budget calendar,” a detailed schedule for developing fiscal year 2026 town and school budgets from “now until the end of June.”

Gone will be separate chunks of articles exclusively for the budget (known as Segment B) and general articles (Segment A) with several weeks of inactivity between the two. The current set up was adopted in the early 2010s to allow the Meeting to have a clearer idea of the amount of fiscal aid the town and schools would be receiving in the state budget.

Garvin said while going over the that several of the annual meeting’s processes were “very cumbersome and just seem to go on and on for pretty much forever.” Working with Jennifer Hewitt, the town’s finance head/assistant Town Administrator, schools Superintendent Jill Geiser, Town Moderator Mike Widmer, and Town Clerk Ellen Cushman, the recommendation calls for the upcoming 2025 annual meeting will begin on May 5 and run for a proposed six meetings over three weeks, ending before Memorial Day. Garvin said at the request of the schools, the budgets will be taken up during the later part of the newly-schedule Town Meeting.

Select Board Chair Elizabeth Dionne noted that “those [June] evenings turned out to be really hard for people whether it was in terms of travel, or family, or graduations events.”

“Because it would be more efficient not to start and stop, we hope that we wouldn’t have quite as many sessions of Town Meeting, and ease the burden on Town Meeting [Members],” said Dionne, who supports the Garvin recommendation. She also noted when Town Meeting runs deep into June, it’s difficult for the town to close its books before the end of the fiscal year on June 30.

The recommendation was seconded by the official who has presided over the past 16 Town Meetings.

“It makes a lot of sense for all the reasons you’ve laid out,” said Widmer, who will retire from his post in April, 2025. “It will take some changes and cooperation but on balance these are the right steps.”

The Select Board delayed a vote on the recommendation until the School Committee discussed the proposed budget schedule.

The Town Meeting change will also impact the budget process of both the town and schools, which Dionne said would create “challenges” for the schools. Geiser said the change will actually be helpful by reducing the time distance between the release of the schools “final” budget in late March and a likely vote by Town Meeting in middle May, as it will be “further along” than in previous years.

Amy Zuccarello, school committee member and chair of its finance subcommittee, told the Select Board that in her opinion – the School Committee has yet to discuss Garvin’s recommendation – would like to come before Town Meeting in May with an article that “is very close to what our final budget is going to be.” A prompt deadline, she believes, will result in “more shifting” within its budget “as we won’t know earlier about staff resignations … and other things we haven’t accounted for.”

“The balancing act is that its a good thing to bring something before Town Meeting which represents the best efforts of the school administration and School Committee where we are at that moment. While [a budget] is a living document and there is potential of change, I would like to see it be as close to the budget we ultimately end up with,” Zuccarello said was her concern.

State ‘Very Likely’ To Provide $750K Rink Earmark As Special Town Meeting To Determine Project’s Fate

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Photo: The Municipal Skating Rink Building Committee at the public forum held Wednesday, May 22. Town Moderator Mike Widmer (center) led the event

With a critical Town Meeting vote on the future of the proposed Municipal Skating Rink two weeks away, some much-needed good news for the beleaguered rink project came in the form of a $750,000 state budget appropriation shepherded to the town by State Sen. Will Brownsberger.

The announcement of the last-minute state budget earmark came the same day as a community forum held by the Municipal Skating Rink Building Committee on Wednesday, May 22, at Town Hall. It was also just two days after the Belmont Select Board approved a Special Town Meeting to vote to close a $2.1 million expense overage in the project’s original $29.9 million price tag.

“We got some good news related to the state budget,” Rink Building Committee member Tom Caputo told the two dozen residents at the meeting. While a final state budget won’t be approved by July, “if the town approves the natural refrigerants for the rink [at the Special Town Meeting], the town can count on receiving $750,000 from the state to cover the expenditure.”

The new rink will be equipped with a $650,000 CO2 refrigerant system. Popular in Canada, the carbon dioxide technology, while nearly twice as expensive as the standard Freon gas-based system, is considered environmentally superior. Due to its impact on global warming, Freon is expected to face strict limits or outright bans in the next decade.

If funds are left over after the CO2 system is paid for, it’s possible the rest can be carried to “cover other environmental compliance costs,” said Caputo, adding that Brownsberger will come before the Special Town Meeting “to share this in person.”

It is still unclear what percentage of the state funding can be used to reduce the rink’s shortfall. After Wednesday’s meeting, Town Administrator Patrice Garvin said her office and the Select Board – which has the ultimate authority on how much town funds will be requested in the article – are creating a plan that will allocate the greatest amount to the project.

When answering a question on Wednesday by Town Meeting member Jack Weis (Precinct 1) if receiving the state funding will reduce the deficit from $2.1 to $1.4 million, Caputo said, “[i]t’s safe to say a significant portion of it will be used to reduce the ‘ask’ of town’s funds.”

Wednesday’s funding announcement is the first bit of positive news for the building committee, which has been scrabbling for the past three months to drain the $5.1 million in red ink.

Cost drivers skyrocketed

At the Monday, May 20 Select Board meeting, Building Committee Chair Mark Haley and members Caputo and Dante Muzzioli reiterated how the building project is facing a shortfall. According to Haley, the rink project was affected by unprecedented increases in material and labor costs, unforeseen toxic waste discoveries, site complications, and schedule delays.

The most significant impact of the escalating expenses in the past year resulted from a cost explosion in materials, labor, and services between September 2023 and February 2024, which saw the cost skyrocket to $35.1 million. According to Haley, the rink’s top four cost drivers include:

  • $740,000 in General Requirements, including general contractor Skanska’s labor,
  • $700,000 for site work,
  • $550,000 in additional costs for concrete and
  • $450,000 for masonry work.

When you add a few more line items that saw double-digit increases, the project experienced a rise of $3.4 million to the bottom line “in just trade costs and labor,” Haley said.

Faced with a need to cut costs quickly, the building committee began a value engineering process. But unlike most construction projects, an athletic facility doesn’t have much excess to cut: Haley said the building is “basically a box” with a few rooms and mechanical areas.

Municipal Skating Rink Building Committee members Anne Marie Mahoney and Chair Mark Haley.

After the revision, the committee approved two significant changes: the main lobby will be removed, reducing the structure by about 2,500 sq. ft., and the proposed solar array that would supply power to the facility will not be installed, saving $1.2 million.

On the plus side, Option A will have all the programming supporters promised in the original design: four locker rooms to replace those lost in the razing of the White Field House, recreational storage, bathrooms that can be used when the rink is not in use, a skate rental/sharpening shop, a concession stand, and four dressing rooms.

Having value-engineered a total of $3.3 million in savings, the building committee discussed with town officials helping to foot the remaining shortfall. Garvin advised the Select Board an inactive town account named after the insurance settlement from a fire at the former Kendall School is available as a source. The $2.1 million account was created to meet future capital needs, which is seen as an appropriate use for the rink.

If the Special Town Meeting rejects the June 10 article, Haley said it’s now clear to observers that a barebones facility will not attract the support of the committee or the community to move forward.

“There is no Option B. It’s either the rink we promised or nothing,” said Haley after Wednesday’s meeting.

Garvin Receives High Praise From Select Board In Annual Review, 3% Merit Pay Increase (And Told To Take A Vaca!)

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Photo: Belmont Town Administrator Patrice Garvin

It’s not usual in an annual job review that the person is told to take a vacation. But that was Elizabeth Dionne’s recommendation to Belmont Town Administrator Patrice Garvin during the Select Board’s annual performance assessment on Monday, Sept. 25.

“Take more vacation time!” wrote Dionne in her evaluation of Garvin, who is nearing six years as the town’s chief administrative officer. “I am very concerned about burnout [as Belmont has] been in crisis mode for a long time and Patrice has provided a steady hand at the tiller.”

Being scolded for not taking more off was as harsh a criticism the town administrator received as Garvin’s Select Board bosses gave her high marks for the work she performed over the past fiscal year.

“I have the highest regard for Patrice,” said Board Chair Roy Epstein. “Not everyone in Belmont realizes the demands put upon the town administrator, and how difficult it is to be successful in this role.”

The board was in sync ranking Garvin with nearly identical evaluations of her performance for the past year. Garvin received the top mark of five on a scale ranging from 0 to 5 in five of eight categories – personal character characteristics, professionalism, Select Board support and relations, organizational leadership and personal management, and financial management. Her lowest ranking was in public relations with an average of 4. Her overall score was 4.79/5.

The board’s written evaluations were equally united in their plaudits for Garvin’s execution of her job.

“She is extraordinarily devoted and tireless in her efforts to make the town run well for the residents and employees. I observe this every day and believe she is one of the foremost practitioners in her field,” said Epstein.

“She continues to provide highly effective and dedicated support to members of the Select Board,” said Mark Paolillo. “She has built a strong financial team and has strong financial skills that resulted in a balanced fiscal year 2024 budget that addressed many of the service gaps and needs within our town. areas of improvement.”

“[Garvin] is not afraid of change,” said the Board Vice Chair Dionne. “She is not threatened by strong people around her, and she is tough and resilient. You can learn a lot about someone from the people she hires. Patrice obviously has solid and well-deserved calm self-confidence. As a result, she has surrounded herself by smart and capable people, creating a truly impressive leadership team.”

Dionne said she personally feels Patrice, as “a strong female leader,” receives “criticism from employees, unions, and certain members of the public that might not be leveled against a male in the same role. The Select Board must be more active in providing her with visible support and political cover.”

Garvin thanked the board for their continued support for her leadership in running the town’s daily operations. “The fact that you scored me similarly tells me that I’m doing the same thing for each of you, which is I couldn’t be more proud of that I serve you as the board,” told the board Garvin at Monday’s meeting. Garvin praised the team she has built in her six years.

“I can’t tell you the work that we’ve been able to do in a short time. It’s been amazing,” she said. “I continue to look at ways to improve the town, departments, and the staff. I really enjoy working in Belmont, and I hope to continue.”

The review was followed by the board approving a three percent merit increase, with Garvin’s annual salary increased to $212,384 effective at the start of the 2024 fiscal year on July 1. Epstein said Garvin’s salary is slightly lower than the average of comparative towns and cities in the region.

Garvin’s contract expires in January 2027.

Town To Begin Laying Out Critical Fiscal ’25 Budget(s) With September Public Forum

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Photo: The budgets for fiscal ’24 for the town and schools will get underway with a public forum in mid-September

The budget process for fiscal 2025 will kick off with a town-wide public forum in mid-September which Town Administrator Patrice Garvin announced would be a prelude “to start talking about the needs of the town, the fiscal constraints, [and] the budget deficit.”

“[It’s a] start to explain to the community what the deficit is, why we’re looking for an override, and hopefully have give-and-take questions and some participation from the public,” said Garvin, noting the Select Board will be presenting a Proposition 2 1/2 override early in the New Year on the town elect ballot in April 2024 to meet the town and school’s needs in the coming fiscal year.

“It’s the start of the education [of the public],” she told the board. Garvin is aiming at an ambitious New Year’s deadline for two budgets, which is nearly two months before a drop dead date for the board to submit an override amount to be on the town election ballot.

Earlier in July, Garvin met with the chairs of the Warrant Committee – Town Meeting’s financial watchdog – Select Board, School Committee, the new School Superintendent Jill Geiser, Town Moderator Mike Widmer, and the town’s finance team to begin formulating a timeline for Belmont’s fiscal year 2025 budgets.

“It was really an opportunity to have some brainstorming and some ideas of how to … inform the public what we’re going to need for [deliverables] from the schools and the town,” Garvin said in July’s gathering.

The upcoming budget process – led by the town’s financial director and assistant Town Administrator Jennifer Hewitt – will produce a pair of budgets for fiscal 2025; one assuming a successful override and the other if the measure fails.

Garvin and her team is creating a budget timeline that includes setting and meeting goals. Pushing for a successful override vote, “so it’s really critical that a lot of work on the budget is done by the end of the calendar year,” said Garvin.

Yet according to Garvin, the critical line item of unrestricted funds – free cash – is not expected to be certified by the state’s Bureau of Accounts until late October due to issues within the town’s Treasurer Department.

“And without a certified number, you can’t come to a conclusion about the size of the override level,” said Board Chair Roy Epstein.

Select Board OKs Belmont Patrol Officers Contracts; All Town Employee Agreements Completed

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Photo: Final contract has been signed off

The Belmont Select Board approved two Memorandum of agreement with the 50-plus member Belmont Police Patrolman’s Association on a wintery Monday night, Jan. 23, completing contracts with each of the unions representing Belmont public employees.

“All our contracts are apparently settled,” said Patrice Garvin, Belmont’s town administrator who led the negotiations for the town.

“It’s great to be finally done,” said Mark Paolillo, chair of the Select Board. “I would characterize all of our contracts as fair … to the employees and also to the town of Belmont.”

The agreements are very similar to the pair of agreements OK’d two weeks ago with the firefighters union, said Garvin. The two contracts are:

  • A two-year term from July 1, 2020 to June 30, 2022 with a Cost of Living Adjustment (COLA) of 2 percent in each year. The memorandum of agreement also includes an increase in the first responders stipend by 4.5 percent effective July 1, 2021.
  • The second agreement runs from July, 1, 2022 to June 31, 2025 with the COLA compensation at 2 percent for each of the 3 years. There is an increase for first responders stipend starting July 1, 2022. “This payment will be equal to 6 percent of the weekly base pay as well as an educational incentive for a bachelor’s degree,” said Garvin. The stipend will incrementally increase in the subsequent years, to 7 percent on July 1, 2023 and 8 percent in July, 1, 2024. Patrol officers will receive an extra dollar in their detail rate from $3.50 to $4.50, Juneteenth is added as a paid holiday, officers will receive a $2,000 Covid-19 stipend just like their firefighting brethren, and employees will receive five weeks of vacation after serving 20 years; currently to take five weeks requires 25 years of service.

Garvin Gets High Performance Marks From Belmont Select Board, 2.5 Percent Merit Increase Approved

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Photo: Patrice Garvin at Monday’s Select Board meeting

As the town prepares to move forward with historic changes to its budget process and governmental structure, Belmont’s Chief Administrative Officer received top marks from the elected executive arm of the town during her annual performance review.

Each board member praised Town Administrator Patrice Garvin for her professionalism inside Town Hall and among residents and her fiscal leadership, for which the board gave her its highest marks.

“Her opinion is always valued, her financial insight is always detailed, and her view is always on what is best for Belmont,” wrote Select Board member Adam Dash. “She is a great Town Administrator, and Belmont would be worse off without her.”

Responding to the review, Garvin told the board that she sees it “as a privilege to come and work for the town of Belmont every day.” Noting that she could not do her job with her “amazing” staff and department heads, Garvin said there is “mutual trust and respect for each other, and it goes a long way” when some departments are “really bare bones” in staffing.

“As you know, that can be challenging … but I always keep in the back of my head that what I’m doing is for the residents. It’s not for myself. So I leave my ego at the door, and I keep working.”

According to Human Resources Director Shawna Healey, Garvin’s performance review consisted of self-evaluation and a number-based performance evaluation on all aspects of her role as the town’s chief administrative officer. After calculating the board’s ratings on several categories, including personal characteristics, professionalism, her relationship with the board, and organizational leadership, Garvin received an overall rating of 4.67 out of 5.

Last year, amid Covid-19-related restrictions and budget constraints, Garvin received a 4.16 rating.

If there was one area, the board noted her expertise was in financial management, which each member rated her as a ‘5’ in the category’s six subsets.

“Patrice is an expert financial manager,” wrote Roy Epstein. “The [fiscal year] ’24 budget process will be a critical test of her abilities. Simple and clear communication with the public on these topics is also very important.”

Galvin’s lowest ratings came in the Public Relations/Communications category, with a need to be more effective in transmitting the goals and aims of the town to the public.

Saying that Garvin should remember to emphasize her own professional development, Dash noted while he “appreciates her frank and direct approach, sometimes a softer response would work better.”

The board approved a 2.5 percent merit increase at Monday’s meeting, in line with what the police and fire chiefs recently received as part of their reviews, said Healey. The merit increase is retroactive to July 1, the same date as a 2 percent cost of living adjustment. Garvin’s current annual salary after the two adjustments is $202,156.

Garvin’s Sticking Around As Reading Goes Another Direction For Town Manager

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Photo: Town Administrator Patrice Garvin

Well, the Belmont Select Board dodged that one.

With its decision to select the DPW Commissioner of Chelsea as Town Manager, Reading has spared the three-member board from the excruciating practice of finding a replacement for its highly-effective Town Administrator Patrice Garvin, who was the other finalist for the job.

The Reading board voted unanimously to install Fidel Maltez as only its third-ever town manager. While not as experienced with the ins and outs of running municipal governance as Belmont , the town leaders voted unanimously for “someone who will look out for the community long-term,” said Reading Select Board’s Carlo Bacci.

The Belmont board can thank their Middlesex breadthen to allow the Town of Homes to have Garvin’s steady hand at the fiscal tiller while she constructs the critical annual budget and looking forward three years at the town’s financial condition. She will also attempt to attract a talented assistant since the departure of John Marshall. These are just two important areas that Garvin will have time to pursue as she will be sticking around.

Garvin will begin her fourth year as Town Administrator in January.

Garvin One Of Three Finalist For Reading Town Manager Post, Possible Vote On Dec. 7

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Photo: Patrice Garvin, Belmont Town Manager

Belmont Town Administrator Patrice Garvin is one of three finalists in the running to replace Reading Town Manager Robert LeLacheur who is resigning effective at the end of Feb. 25, 2022, according to reporting in the Reading Post.

Reading Select Board member Anne Landry who spoke at the board’s Nov. 23 meeting said the Select Board could hold a vote on the new town manager as early as Tuesday, Dec. 7, after Garvin and the other two candidates are interviewed by the board.

While she could not reveal the names of the finalists, Landry said the “pleased with the pool” of candidates.

Garvin is scheduled to go before the board at 5 p.m.

The interviews will be carried on Reading Community Television and via Zoom:
https://us06web.zoom.us/j/86081759921
Meeting ID: 860 8175 9921

Garvin has held the town administrator’s position since January 2018 after serving as Shirley’s Town Administrator. Since holding the post, Garvin has been receiving top job performance reviews from the Select Board as she steered the town through the Covid pandemic and the budgetary difficulties.

LeLacheur is only the second town manager in Reading’s history having served in that position since 2013, previously serving the town as assistant Town Manager. 

The other candidates are Fidel Maltez, Chelsea’s Department of Public Work commissioner since 2019, and Jennifer Phillips, the former city manager of Bothell, Washington and city manager in Helena, California.

Select Board Gives Garvin Top Marks In Annual Review, Acknowledging Growing Public Criticism Of Government

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Photo: Belmont Town Administrator Patrice Garvin.

In a time of financial constraint and pandemic, Belmont Town Administrator Patrice Garvin received top marks from the Select Board during her annual review held at the board’s Sept. 13 meeting.

“One of the reasons I voted to hire Patrice was to get us to do things better and differently and not just continue the status quo and be a bean counter but to be a visionary and a leader,” said Adam Dash, Select Board chair. And while she has received her share of criticism – particularity in online forums – “it is a lot easier to just go with the flow than it is to change things. I think [Garvin] has changed things a lot since she’s been here and I think we’re better for it.”

“We live in an era of increasing suspicion of government, even in small town like Belmont, so helping to allay these fears has become an important requirement of the town administrator,” said Vice Chair Roy Epstein.

After the review, the Select Board awarded Garvin a 1.5 percent increase to her annual salary effective July 1 bumping it up to $193,400.

Garvin’s performance review consisted of a self evaluation and a number-based performance evaluation on all aspects of her role as the town’s chief administrative officer, according the Human Resources Director Shawna Healey.

Healey said Garvin’s overall rating was a 4.18 on a scale of one to five. The members also provided written reviews and areas of improvement in the coming year.

The public portion of the review including the scores and board’s written review can be found at the bottom of the article.

In his public comments Monday, Dash said that Garvin “is the best town administrator I’ve worked for in Belmont.”

“The times are tough, but she’s unflappable and is always focused on doing what is best for the town. We are lucky to have her recognized strengths include resiliency creativity, adaptivity financial acumen with a ‘can do’ attitude,” said Dash.

Epstein said that Garvin is an “outstanding” town administrator who manages an enormous number and variety of responsibilities for what she brings a wealth of experience, great intelligence and tremendous work ethic.

“[Garvin] in direct manner and working with the Select Board ability to attend to multiple pressing issues simultaneously proved success, proven success and winning outside grants, she did a spectacular job managing our COVID response, both operationally and financially.”

“There can be a torrent of criticism of the town administrator [as] changing an organization and institutional practices is an is inevitably controversial – nonetheless, it is her burden to deal with – and to find a positive resolution, Patricia is maturing in this area. It’s a difficult two way street, as she acknowledges in her self evaluation.”

Board Member Mark Paolillo reiterated his colleagues praise for Garvin’s strong work ethic as she is motivated to achieve good results while also acknowledging her strong support of all department heads and those who report to her who she “treats … with dignity and respect.”

Garvin “needs to improve her performance and public relations and communications to community leadership,” said Paolillo, as “there is a high level presently of mistrust amongst our town residents towards town administration and town and government to fiscal management.” That would include a need to develop a clear and timely understanding of budgets including overages and turn backs.

Garvin responded by thanking the board, the town’s department heads, Schools Superintendent John Phelan and everyone who works with her daily.

“It is my honor and privilege to work for the town of Belmont. I work very hard to come in every day with the attitude to improve the town in any way I can,” said Garvin.

Saying she welcomes the feedback both positive and negative as an opportunity to improve her work. ”I am someone who definitely always wanting to do better,” Garvin said.

Gavin also addressed the issue of growing public distrust of local government. “I think that it is very much on my mind, the mistrust that is in the community. Unfortunately, I do not think it’s indicative to Belmont. I talk to a lot of managers and administrators in Massachusetts, and we’re all struggling with similar issues and trying to convey to the public that trust, and to alleviate that suspicion that that I think is out there.”

“I will definitely work harder to make sure that the residents of the town can trust the board, the administration as it has been a challenge,” said Garvin. “The last year and a half has been very challenging to do the job itself and then to add a pandemic to it, it really does test the limits of patience, it tests your limits of staying positive and and trying to take that criticism and rise above it,” she said.

Garvin pointed to the relationships she made with the residents who volunteer on boards and committees “who come with pure selflessness to improve their town” and who she calls her “partners in crime” to improve the day-to-day lives of the citizens of Belmont, “which I know I come to work every day, aspiring to do.”