‘Spectacular!’: Town Administrator Garvin Aces Annual Merit Review Going ‘5’ for ‘5’

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Photo: Patrice Garvin, Belmont Town Administrator

Belmont Town Administrator Patrice Garvin received a “perfect” five out of a possible five cumulative score from the Belmont Select Board at her annual merit pay review on Monday, Sept 9.

“Spectacular!” said Kelli King, the town’s Human Resources Manager, after reading the results. The score is due to Garvin’s exceptional skills in finance, administration, staff development, and problem-solving, said King.

“Patrice is a patient yet courageous change agent who is creative, forward-looking, and resilient under pressure. Her integrity is unquestionable, and she quickly resolves mistakes when they occur. Her confidence in managing daily operations has allowed the Board to focus on strategic growth initiatives,” said Kelly, summerizing the Select Board’s comments. “Patrice’s ability to multitask, organize, and lead through change has been essential to Belmont’s continued success in areas of opportunity.”

King said Garvin “plays a key role in balancing challenges, changes, and investments in under-resourced departments. She navigates diverse opinions within the town diplomatically and remains insightful in her recommendations for progress and overall comments.” 

The one concern the Board has about Garvin’s performance is her ceaseless work ethic, which has the Select Board worried about “potential burnout.” But with a strong team surrounding her, “it is hoped that she can take more time to rest.” 

“Her tireless efforts have made the board more effective, and she continues to perform her duties at the highest level, and [it] is a privilege to work alongside her,” said King.

Select Board Chair Elizabeth Dionne added Monday that Garvin’s score, in particular, reflects her work justifying and helping the town pass this year’s Proposition 2 1/2 override.

“If that override had not passed, we would have decimated town institutions and services. The current status of the town very much owes itself to Patrice and her efforts, among many, many others, but Patrice was critical in that effort,” said Dionne.

“If the scale went to six [out of five], I would go to it,” said the Select Board’s Roy Epstein at Monday’s meeting.

Since Garvin has been a target of online criticism and social media attacks from residents, the Select Board reiterated its full support of the administrator, making clear to the public that she is executing its decisions and not acting independently. 

“I have seen Patrice at times express reservations or concerns about the course of action the Select Board decided to take,” said Board Chair Elizabeth Dionne, noting the Board’s decision to end Civil Service at the Police Department. “We asked her to do it. She did it anyway, without complaint and without ever suggesting or even hinting that she was concerned about the timing.”

Thanking the Select Board, Garvin noted that while “it’s a tough job sometimes” … “[c]learly, your support gets me through difficult evenings”, including the contentious meeting with the Council on Aging that took place one hour earlier on the organization of the new Human Services Department.

“I want the community to understand that my dedication to the position in the community is evident in the work I do with the staff I lead. If anything, I can’t do any of it without the staff that’s in place and without the volunteers. That is a team effort,” she said.

“I’ve always put my heart and soul into everything I’ve done. It’s been a privilege working here,” said Garvin. 

Dionne said budget constraints limited Garvin’s merit increase to two percent, which upped her annual salary by an estimated $216,800. The Board did provide a sweetener with a change to her contract to provide a two-to-one match for deferred compensation up to $10,000, whereas for every $100 Garvin contributes to a compensation plan, the town will contribute $200.

“And to be clear, even if she reaches the $10,000 [ceiling], she is still below market when we look at comparables for other towns,” said Dionne.

For comparison, the annual salaries for town managers/administrators in nearby communities:

  • Arlington’s Sanford Pooler received $188,583 in 2022;
  • Lexington’s James Malloy took home $238,142 in 2023;
  • Winchester’s Beth Rudolph made $215,995 when she was hired in 2023.
  • Concord’s Kerry Lafleur received $246,671 in 2023.
  • Burlington’s Paul Sagarino Jr. received $243,834 in 2023.

Select Board OK Merit Pay Increases For Public Safety Chiefs

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Belmont’s public safety chiefs received merit pay increases after the Belmont Select Board conducted its annual performance review during the board’s Aug. 26 meeting.

Police Chief James MacIsaac and Fire Chief David DeStefano received two percent merit increases effective July 1, 2024. Each also collected a two percent cost-of-living adjustment on July 1. MacIssac’s annual salary increases to $218,676.14, while DeStefano’s pay is now $184,671, according to Director of Human Resources Kelli King.

Both men received high overall scores – 4.75 out of a top score of 5 – in their merit review by the three-member Select Board and Town Administrator Patrice Garvin. King summarized the comments and totaled the scores in eight categories highlighting the chief strengths, various opportunities and the board’s statements.

DeStefano was described as a “consensus builder [who] has provided much needed direction to the department, making it more innovative and successful.” His expertise is viewed as crucial in helping Belmont’s drive to stimulate new growth and increased density. While facing budget and staffing constraints, DeStefano move towards promoting department-wide paramedic training as “a promising step for addressing these challenge.”

“Chief DeStefano is seen as a strong, balanced leader who has a cohesive team and has proven to be the right person for both Belmont and the entire department,” said King.

MacIssac is “recognized as an articulate and clear sighted leader” who “takes challenges head on, regardless of their difficulty.” His commitment to modern policing is evident in his focus on promoting de-escalation techniques, the use of a social worker to resolve domestic disputes as alternative to deadly force. The board noted his leadership was “instrumental in the decision to leave civil service” which the board praised and has resulted in a substantial increase of new hires this year.

“The [police] department is a source of pride for Belmont, a reflection of Chief McIssac’s leadership and the effort of every member of the team. His exemplary performance especially over the past year and its various challenges, underscores his effectiveness,” said King paraphasing the comments of the Select Board.

Police And Fire Chiefs Receive Merit Pay Increases As Of Start FY ’24

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Photo: James MacIsaac (left) and David DeStefano

Recently, the Belmont Select Board approved merit pay increases for Belmont’s public safety department leaders. Each increase has an effective start date of July 1, 2023.

Belmont Police Chief James MacIsaac received a 3 percent bump to his salary as part of his yearly review. The Board scored MacIsaac with an overall score of 4.93 on a scale of 0 to 5, with Board Chair Roy Epstein saying that “he’s a model of a modern police chief bringing a unique balance of experience, calmness, and humor, and to a host of challenges of management issues.”

Board Vice Chair Elizabeth Dionne noted MacIsaac’s “strength in public communication, leadership and tackling difficult issues head-on and is clearly concerned about the well-being of the department including the morale and adequate staffing while delivering effective and proactive public safety for the town.”

Belmont Police Chief James MacIsaac

“When you hear stories about police departments everywhere in which things go wrong. I think consistently Chief MacIsaac has demonstrated an ability to take on difficult situations and have a positive outcome and avoid trouble,” said Epstein.

“Overall, Chief MacIsaac is a tremendous asset, and he looks forward to serving the community for many years,” he said.

MacIsaac’s annual salary is currently $210,642.79.

Belmont Fire Chief David DeStefano saw his pay increase by 2.5 percent to $168,642.79.

“I could not be more happy with the fire chief and his performance,” said Town Administrator Patrice Garvin of DeStefano’s tenure. “I think the department’s morale has gone up tremendously… and he’s building a great team. He’s instituted ways to make the department more visible in terms of promotions … and he’s always coming up with creative ways to get the fire department more visible into the community.”

Belmont Fire Chief David DeStefano