Changes Coming to Online Payments for Belmont Light Customers

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Photo: Belmont Light will soon turn to a new online payment processor.

Starting Monday, Sept. 9, Belmont Light will be switching its online payment processor from InvoiceCloud to NISC’s SmartHub. 

SmartHub can be accessed by following the link on the front page of www.BelmontLight.com or by visiting BelmontLight.SmartHub.coop  To start, customers will need only their account number and the name on the account, which can be found on all Belmont Light and Town DPW Water bills.

Customers wishing to continue or begin paying online for their electric or water accounts after September 9 will need to log in to SmartHub to submit new payment information, including any autopayment information.  Payments will no longer be accepted through InvoiceCloud after that date.

“Having two customer portals – one to view their account and one to pay their bill – has proven cumbersome and difficult for many customers,” said Jim Zocco, Belmont Light’s customer care and enterprise resources manager.  “We heard the feedback from these customers and have worked over the last few years to provide a simpler and more efficient experience.”

Zocco said that he hopes the new system will erase many of the headaches customers have faced since the two-portal system launched. 

Belmont Light will be holding training session this fall for customers who want to learn how to get the most out of SmartHub. Information about these events will be posted on the Town website and the Belmont Light website, as well as other Town media outlets.

More information and a tutorial on how to use SmartHub for payments will be available on Belmont Light’s website shortly.  For any other questions, customers can reach out to Belmont Light’s Customer Service at (617) 993-2800 or email customerservice@belmontlight.com. 

With Heat Wave Coming, Belmont Light Asks Customers To Cut Energy Use

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Photo: Belmont Light is requesting customers to lower energy usage as temperatures climb.

With a significant heatwave set to blanket Belmont over the coming weekend, the town’s electrical utility is requesting consumers to save energy and money by reducing usage during peak times.

With temperatures rising to the 90s on Friday, July 19 to Sunday, July 21 and possibly breaking the century mark on Saturday, July 20, Belmont Light is asking customers to curtail electricity consumption between 3 p.m. and 8 p.m.

Electricity cut during peak times helps Belmont mitigate energy supply costs and lowers strain on the regional electricity grid.

Here are some tips to reduce Belmont peak electricity consumption:

  • Adjust air conditioners and turn off the AC in rooms that are not used. Adjusting the thermostat even by 2-3 degrees helps.
  • Use a microwave oven or an outdoor grill instead of a stove or a regular oven.
  • Shift laundry and dishwashing activities until after 8 p.m.
  • Unplug DVRs or gaming consoles when not in use
  • Hold off charging electric vehicles until later in the evening

For more advice on reducing peak energy consumption, call Belmont Light at 617-993-2800.

All Electric: Selectmen OK Power Storage, Solar Farm At Incinerator Site

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Photo: An example of a battery storage site.

Where once Belmont burned its trash will become an electrical park as the Belmont Board of Selectmen voted to install a combined battery storage facility and solar farm at the former town’s incinerator on Concord Avenue near the Lexington town line.

“That’s the beauty of this use. It’s not tall, it’s not noisy, it’s not disruptive and it will not cause issues,” said Belmont Selectmen Chair Adam Dash.

But the public will need to wait upwards to three years before the new electrical hub is up and running; the town will need to design a “cap” over the contaminated ash produced over nearly 20 years the incinerator was in operation. In addition, the town is looking at a $800,000 gap between the $3.6 million cost of the barrier and $2.8 million in a community stabilization fund to pay of the cap. 

Installed in what resemble cargo shipping containers, the battery storage units will be used to both store electricity from both the solar panels and from the electrical grid during times when energy costs are low – the middle of the night – and distribute it during “peak” hours such as the late afternoon and evening.. 

By using the entire parcel with the exception of land used by the town’s Department of Public Works, the solar segment could generate the two megawatts of electricity that would make the facility financially viable for Belmont Light, the town’s electrical utility which would manage the operation.

The selection process which began in 2017 with 17 options came down to three; the storage facility, a bike/skate play area and open space. Two more controversial uses; an anaerobic digester and a multi-rink ice skating rink, where deemed unacceptable in February by the state’s Department of Capital Assets and Management Maintainance – which transferred the site to the town in 2015 – as both would generate revenue for a third party and was not seen as a municipal use.

The open space was attractive as the town is wanting of recreational space but it is a polluted site, the topography is challenging and the DPW will actively be on site for composting and other uses. While Dash described it as a “great idea”, maintaining and cleaning a “remote” bike/skate park would be a handful as the town is overburdened with patrolling the existing inventory of parks and playgrounds. 

The battery storage/solar farm was seen as the most practical use with the greatest upside. It is a passive use, was not opposed by homeowners on the backside of Belmont Hill and has the added advantage of meeting the town’s climate action goals and both the solar array and storage units can be replaced when technology improves.

“I just love the idea of having a use that can help solve so many issues,” said Selectman Mark Paolillo who has long been a support of the energy storage concept.

In addition, Belmont will have some expertise in the installation of electrical solar power. Belmont Light General Manager Christopher Roy led the Concord utility in the building of a solar facility on an old land ll, which generates up to 1.7 megawatts of electricity. Roy also submitted data to the Belmont Selectmen of the potental of cost savings with the creation of a combined solar and storage park. 

Belmont Light Sends Crews To Restore Power To Florida’s Panhandle After Hurricane [VIDEO]

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Photo: Belmont Light crews are heading to Florida’s Panhandle to help restore power after devastating hurricane. 

The photos and videos don’t do justice to the destructive force which Category 5 Hurricane Michael brought to northwest Florida.

In response to the natural disaster, Belmont Light has sent two crews down to the Florida Panhandle to help in the massive work to restore power after the devastation from Hurricane Michael. The four workers and two trucks will be based in the state capital Tallahassee, but may be moved around to where the damage to the electrical grid has been most severe.

This is part of the larger Public Power response, which has public-owned utilities like Belmont Light sending crews from across the country. The storm struck during Public Power Week and October is Public Power Month, so the response by the local electric utility highlights the benefits of community-owned power in being able to bring people together to help those in need.

Below is a video from Aidan Leary, Belmont Light’s executive assistant and communications coordinator made as the trucks began their travel south.

During Three Day Heatwave, Belmont Light Asks Customers to Turn Down Electrical Use

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Photo: It’s that hot!

The next three days with temperatures in Belmont hitting the upper 90s, higher than normal energy usage and higher costs is on the way. Belmont Light is asking customers to help save energy and money by reducing electricity consumption between 3 p.m. and 8 p.m.

Electricity cut during peak times helps Belmont mitigate energy supply costs and lowers strain on the regional electricity grid.

Here are some tips to reduce Belmont peak electricity consumption:

  • Adjust air conditioners and turn off the AC in rooms that are not used. Adjusting the thermostat even by 2-3 degrees helps.
  • Use a microwave oven or an outdoor grill instead of a stove or a regular oven.
  • Shift laundry and dishwashing activities until after 8 p.m.
  • Unplug DVRs or gaming consoles when not in use
  • Hold off on charging electric vehicles until later in the evening

For more advice on reducing peak energy consumption, call Belmont Light at 617-993-2800.

Tree Branch Cause Of Large Blackout Monday Night

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Photo: Lights and air conditioning went out Monday at 8:15 p.m.

At approximately 8:15 p.m. on Monday, July 9, a fallen tree branch struck Belmont Light electrical wires, resulting in a large power outage affecting customers in the eastern section of town, adjacent with Cambridge.

Approximately 2,000 customers were initially without power in the area east of Common Street. The Belmont Light Operations Team worked quickly to assess the damage and determine a course of action. By 9:10 p.m., power was restored to approximately 1,500 customers, with 500 customers in the Winn Brook area awaiting restoration as Belmont Light made necessary repairs to its system. By 10 p.m. repairs were completed and power was fully restored to all customers.

Belmont Light credits a customer on Lodge Road for spotting the fallen tree branch, which caused a series of events to occur, ultimately shutting down four feeder cables. The customer posted their observation on Belmont Light’s Facebook page, allowing the Operations Team to pinpoint the problem in an efficient manner. 

“We encourage all of our customers to contact us when they see a problem like a fallen tree,” said Chris Roy, Belmont Light General Manager. “Whether it’s a phone call, a social media post, or some other method, the communication allows us to get power restored quicker so that we can better serve all of our customers.”

“Belmont Light thanks customers for their patience during the repair work. At this time, Belmont Light does not foresee any additional issues to arise.”

Correction: In an earlier version of this story, the date of the disruption was noted as Monday, June 9. The correct date was Monday, July 9.

Belmont Light: Help Save Energy, Turn Down Electrical Use 3 PM – 8 PM

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Photo: It’s hot.

The next several days will see temperatures in Belmont hit the 90s, and with that comes higher than normal energy usage and higher costs. Belmont Light is asking its customers to help Belmont save energy and money by reducing electricity consumption between 3 p.m. and 8 p.m.

Electricity cut during peak times helps Belmont mitigate energy supply costs and lowers strain on the regional electricity grid.

Here are some tips to reduce Belmont peak electricity consumption:

  • Adjust air conditioners and turn off the AC in rooms that are not used. Adjusting the thermostat even by 2-3 degrees helps.
  • Use a microwave oven or an outdoor grill instead of a stove or a regular oven.
  • Shift laundry and dishwashing activities until after 8 p.m.
  • Unplug DVRs or gaming consoles when not in use
  • Hold off on charging electric vehicles until later in the evening

For more advice on reducing peak energy consumption, call Belmont Light at 617-993-2800.

Belmont Light Schedule Power Outage In Belmont Village Area 5 AM Saturday

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Photo: Out goes the lights … and air conditioning.
A small explosion on a piece of equipment on Friday afternoon, June 29 will require Belmont Light to cut power to homes in the Belmont Village neighborhood early Saturday morning, June 30.

According to Belmont Light’s Aidan Leary, “Due to an equipment failure today, we must execute a planned outage tomorrow beginning at 5 a.m., on the following streets:”

  • Thomas St.,
  • Shean Rd.,
  • Weber Rd.,
  • Pearson Rd.,
  • Bradley Rd.,
  • Gordon Ter. 
“We plan to have power restored to all customers by 10 a.m.,” said Leary. 

Belmont Light Announces Summer Office Hours

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Photo:

Following the lead by the town, Belmont Light has announced changes to its office hours for the summer.

From June 11 through Aug. 31, Belmont’s electrical utility company will be opening at 7 a.m. weekday, one hour earlier than its normal 8 a.m., in order to better serve our customers, especially those with contractors doing work on their homes, said Aidan Leary, Belmont Light’s executive assistant & communications coordinator.

The new hours will be

  • 7 a.m. to 4 p.m., Monday to Thursday
  • 7 a.m. to 1 p.m. on Fridays.

Belmont Drives Electric Returning To The Chenery On June 24

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Photo: The last Belmont Drives Electric brought out the crowds.

Belmont Drives Electric’s next event will be held on Sunday, June 24 from 1 p.m. to 4 p.m. at Chenery Middle School at Washington and Oakley. Anyone who is interested is invited to come view and test drive electric vehicles (EV), including the Tesla Model 3, the Chevy Bolt and Volt, and many more.

The recent Belmont Drives Electric Ride and Drive event at the Chenery was a great success with a number of EV owners and interested residents taking test drives while also learning about the benefits and affordability of driving electric.

Sponsored by Belmont Light, in partnership with Sustainable Belmont, Belmont Energy Committee and residents of Belmont, Belmont Drives Electric is a local initiative designed to highlight the benefits of driving electric vehicles and connect Belmont residents to rebates, incentives, and free test drives.

For more information, visit www.BelmontDriveElectric.org, email BelmontDrivesElectric@gmail.com, or call 617-855-5405.